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2024.07.09 23:40



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Pay as you go - top up

Top up online

It's easy to top up online - just fill in a few details and we'll do the rest.

Top up online

Do more with Pay as you go

Extra data

Pay as you go Plus

Already with us? Our Pay as you go Plus plans let you Auto-Renew every 30 days - all you need is a registered payment card. Extra data offer ends 9 January 2025.

Switch to Pay as you go Plus

Add a data pack to your device

If you just want to use data on your phone, tablet or mobile broadband device, our data packs are the ideal solution.

Add a data pack

Manage your bundle with My Vodafone

Check your allowances for the month, add extras and more using the My Vodafone app, available on both Apple and Android devices.

Download the app 1 2 3

Other ways to top up

My Vodafone app

Our app makes it easier than ever to top up from the comfort of your home.

Download the app

Activate a voucher

If you've got a top up voucher you'd like to use, you can activate it online.

Activate a voucher

Call us

Call us on 2345 free from your Vodafone mobile.

Call 2345

Why Pay as you go with Vodafone?

No contract

Come and go as you please. None of our plans are tied to a contract and will only renew if you want them to.

No credit checks

Credit checks aren't required for any of our Pay as you go plans, so you'll always get a SIM.

VeryMe Rewards

Enjoy weekly treats, great giveaways and amazing prize draws designed around you.

Frequently asked questions

How can I top up my phone or another number?

You have the following options for topping up your phone:

My Vodafone app

Download the  My Vodafone app  then top up with just a tap.

Online

Use our  top up portal

By phone

Call  2345  free from your Vodafone Pay as you go phone.

By text

Top up over the phone on 2345 free from your Vodafone Pay as you go mobile

To top up again, text TOPUP to 2345 with the amount you want to add and the last four digits of your payment card (for example, text TOPUP 10 1234 to add £10 using a card ending in 1234)

Top up automatically

It's simple to set up an automatic top up. You can even use it to stay topped up while you're abroad, or to top up someone else's phone.

Just download the  My Vodafone app  and choose  Top up  from the main menu and select  Auto Top up .

Alternatively, you can call  18829  (free from your Vodafone Pay as you go mobile) from the mobile you want to register and make your initial top up. Then choose how often you want your top up to automatically activate - weekly, monthly or every 30 days.

I can't top up my phone

Sorry you're having trouble topping up.

The easiest way to do so is in the  My Vodafone app . From the home screen:

Tap the Credit tile - this will take you to the Top up tab

From there you can choose your Top up amount and the Payment method you want to use.

Alternatively, you can  top up online, in-store or by text

If you're still struggling to top up,  start a chat with one of our advisers

How can I check my Pay as you go balance?

You have the following options for checking your Pay as you go balance:

Download the My Vodafone app to view and manage your data balance

Check online with My Vodafone

Dial *#1345# free from your Vodafone Pay as you go phone to see your balance on screen

Call 2345 free from your Vodafone Pay as you go phone to hear your remaining balance

If you don't have your mobile with you, call the Pay as you go credit line on 03333 048048 from any other UK mobile or landline (standard call charges apply)

How do I activate a top up voucher?

You can activate your top up voucher using one of the following options:

In the My Vodafone app

Online at My Vodafone

Call 2345 free from your Vodafone Pay as you go phone

How long do I have to redeem my top up voucher?

Your top up voucher will expire 12 months from the date on which you purchased it.

You should see the date on the voucher receipt you were given when you bought it.

Once you have redeemed the voucher the credit won't expire as long as your Vodafone SIM card remains active.

How can I manage my spending?

Keep an eye on your usage throughout the month

Use the My Vodafone app to see your usage, previous bills, and your current charges

You can also call 2345 free from your Vodafone mobile to check your remaining balance

Keep an eye out for texts from Vodafone

We'll text you when you're reaching the limit of your allowance

We'll text you again when you've exceeded your allowance

Depending on your plan, you'll receive additional notifications for every 250MB or 500MB used, until you spend £26 on out-of-plan data charges

Tips for controlling your monthly spend

In the  My Vodafone app  or in  My Vodafone  online, you can:

Add extra data to your monthly allowance

Move to a different plan which suits you better

Add a cap on your data usage

See our other tips on managing your data usage by changing settings in your apps or device

Why has my Pay as you go credit run out when I haven't made calls or sent texts?

If you're a Pay as you go customer that's still on one of our Simply plans rather than on Pay as you go 1 or a Pay as you go Bundle, you'll be charged £2 for the first 50MB of the day, and 10p for each MB thereafter.

Buying a Pay as you go Bundle could save you money. These come with generous data allowances to use for 30 days, and providing you don't use it all before the 30 days are up, you won't have to pay any daily data charges. It's really easy to  buy a bundle online  or on the  My Vodafone app

Alternatively, if you want to make sure you aren't using any mobile data and incurring any unexpected costs, you can simply  turn off data on your phone

What is a data pack and how do I buy one?

A data pack is a bundle of data that you can use with a Mobile Broadband device, such as a dongle or mobile WiFi router, to get online.

It's easy to buy a data pack for your Mobile Broadband device using the following methods:

Simply buy a data pack in the My Vodafone app

Online at My Vodafone

Pop into a store

Call 46210 free from a Vodafone mobile, or 03333 044775 from any other mobile or landline (standard call charges apply)

Use a voucher to buy a pack

Can I buy more than one data pack?

Yes, you can buy up to five data packs.

They'll start one after another - your next pack will start as soon the one you're using reaches the end date (after 90 days) or runs out of data.

Discover more

VeryMe Rewards

Enjoy rewards designed around you - from free coffees to perk up your morning, to cinema tickets for you and a friend.

Get a little Extra

Whether it's calls, data or something else - if you need more, simply add an Extra to your plan.

Get a free SIM card

No contract, no bills, no fuss. Get a free SIM card and top up your phone as you go.

Extra data

Pay as you go Plus

Manage your plan, top up, and find out more about Pay as you go Plus at Vodafone. Extra data offer ends 9 January 2025.

1 2 3 4

Buying online

Pay monthly deals Pay as you go deals SIM only deals iPad Tablets Mobile Broadband Home Broadband Laptops Vodafone recommends Deals and offers Vodafone EVO Unbreakable Broadband

Latest phones

iPhone 15 Pro Max iPhone 15 Pro iPhone 15 Plus iPhone 15 Samsung Galaxy S24 Ultra Samsung Galaxy S24 Samsung Galaxy S24+ Samsung Galaxy S23 FE 5G Samsung Galaxy Z Fold5 Google Pixel 8 Pro Google Pixel 8 New phones

Help and support

All help topics Help with your device Lost or stolen devices Find a store Contact us Make a complaint Help and advice on fraud Return a product TOBi UK Charge Checker Social broadband Broadband speed test

Vodafone UK

About us For investors News Centre Modern Slavery Statement Accessibility Careers User research Switch to Vodafone Our partnerships VOXI Talkmobile

Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

*Annual Price Increase: During your minimum period, the monthly cost will increase each year on 1 April by £1.80 for Pay monthly plans with Airtime/Data, and £3 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges

© 2024 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)




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